Past-year March 2013

Question 1
(a) Describe five (5) primary value activities

Five primary value activities are receive and store the raw materials, make the products or services, deliver the products or services, market and sell, and service after sale. In receive and store the raw material after deciding which product to make the company will receive the necessary raw material to make the products or services and store it in the warehouse. After receiving the raw material the company will make the desire product or services. Then after all process to make the products and services has completed the company will deliver the products or services that are completed to the desired market where they will market the products and services and sell it. Lastly, they will provided the service after sale in order to kept a long term relationship with the customer.